ConvertBox is a platform designed to make it easy for businesses and marketers to create and deliver engaging personalized messages on their website. We are committed to protecting your privacy, and this policy explains how we collect and process personal information about you when you visit our website (convertbox.com), when you use our products and services (our “Services”), or when you otherwise do business or make contact with us. Please read this policy carefully to understand how we handle your personal information.
We may collect and process the following personal information from you:
The personal information we collect from you may be used in one or more of the following ways:
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. During and after a transaction, none of your private information (e.g., credit card numbers, social security numbers, financials) are transmitted to nor stored on our servers.
We will only share your information with third parties in certain circumstances:
We do not sell or trade your personal information to third parties.
As noted, the ConvertBox platform creates and hosts on-site messages for our customers. When visiting such pages, we are data processors acting in accordance with the instructions of our customers. You will need to refer to the privacy policies of our customers to find out more about how such information is handled by them.
Occasionally, at our discretion, we may include or offer third party products or services on our website. If you access other websites using the links provided, the operators of these websites may collect information from you that will be used by them in accordance with their privacy policies. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
If you are from the EU, you may have the right to access a copy of the personal information we hold about you, or to request the correction, amendment, or deletion of such information where it is inaccurate or processed in violation of the principles of the Privacy Shield framework. To make such a request, please contact us at the contact details at the bottom of this document.
We will consider and respond to your request in accordance with the Privacy Shield equivalent framework and applicable laws.
You can also unsubscribe from our marketing communications at any time by following the instructions or unsubscribe mechanism at the bottom of the email message itself.
We may retain your personal information as long as you continue to use the Services, have an account with us, or for as long as is necessary to fulfil the purposes outlined in the policy. You can ask to close your account by contacting us at the details at the bottom of this document, and we will delete your personal information on request.
We may, however, retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax, or regulatory reasons, or for legitimate and lawful business purposes.
You may contact our support staff by emailing email@example.com. We endeavour to respond to all messages within 24 hours, but depending on the nature of your request and our support load, it may take longer.
Effective Date: May 20, 2018